Privacy Policy

Effective Date: January 1st, 2026

At 360 Tax Group, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, specifically regarding our SMS (text messaging) services.

1. Information Collection and Use

We collect your phone number only when you voluntarily provide it to us (e.g., through our website contact form, tax intake documents, or verbal consent). This information is used exclusively to provide you with:
Tax filing updates and status alerts.
Appointment reminders.
Requests for missing documentation.

2. SMS Consent and Data Sharing

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Opting Out

You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or contact our office.

4. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at graylen@360taxgroup.com or 346-980-4188